Message & User Experience
Homepage clarity, navigation, calls to action, contact or donation paths, mobile readability, accessibility basics, and the trust signals a real person notices first.
You scanned the card — here’s what I do
A digital presence audit looks at what a real person sees first—and the technical signals search engines and AI systems see underneath.
I review the website, public profiles, search presentation, structured data, and available analytics together. Then I separate important problems from cosmetic ones and explain what I would fix first.
A site can look polished and still be hard to understand, poorly indexed, technically inconsistent, or disconnected from the profiles and records people find elsewhere. I look at those pieces together.
Homepage clarity, navigation, calls to action, contact or donation paths, mobile readability, accessibility basics, and the trust signals a real person notices first.
Page titles and descriptions, canonical URLs, internal linking, sitemap.xml, robots.txt, crawlability, indexability, image metadata, and obvious technical search issues.
Schema.org markup, JSON-LD, organization and person relationships, sameAs references, duplicate or conflicting entities, and whether the structured data matches what the page actually says.
How clearly the website and official profiles explain the organization to Google Search and AI systems that increasingly synthesize public information.
Website, social profiles, directories, official records where relevant, profile images, graphics, naming, bios, and links—checked for consistency rather than treated as isolated channels.
Google Search Console, GA4, Bing Webmaster Tools, index coverage, crawl reports, and other available data when access is provided.
I examine the live website, public profiles, search presentation, structured data, and the materials that shape how the organization is understood online.
I separate important issues from cosmetic ones, identify quick wins, and explain what deserves attention now versus later.
You can take the recommendations to your existing team, or I can help implement approved changes directly where the scope and access make sense.
The details vary by organization, but the basic problem is usually the same: people are making judgments from a mix of websites, search results, profiles, records, and AI-generated summaries.
Donor-facing clarity, program credibility, impact presentation, governance signals, search visibility, and practical calls to action.
Public profiles, donation or engagement paths, voter or audience trust signals, structured data, and digital credibility when accuracy matters.
Service positioning, website trust, search signals, public-profile consistency, and clearer paths from visitor interest to contact.
An audit cannot guarantee rankings, press coverage, fundraising, conversions, or other outcomes. It can make the digital foundation clearer, more credible, more consistent, and easier to improve.
My background spans executive leadership, law, nonprofit operations, media, publishing, and digital strategy. That matters because a website has to do more than pass an SEO test: it has to make sense to people, describe the organization accurately, and support whatever action should come next.
A good place to start
A URL and a sentence or two about what feels unclear, inconsistent, outdated, or underperforming is enough to start. I can tell you whether a focused audit makes sense and what the next step would be.